About us
Location / Contact numbers
Customer Care/Business Hours
Return / Refund / Cancellation Policy
Order Tracking
Shipping
Shipping Charges
Frequently Asked Questions
Orders over the web
Product Warranty
About Noah's
Welcome to Noah’s Marine Supply's Online E-Commerce Site. Noah’s is your Boat Building Supply store & Composite Warehouse. Plywood Skiff or Kayak, Cedar Strip Canoe or Composite Multihull. From Plans to Paint, and everything in between, we have it all. We are the one stop shop for great prices, quality materials, kits & supplies for the amateur and professional builder.
Store Location / Contact numbers
Noah's operates 2 warehouses & 1 retail store. Our Brand new larger retail store & warehouse for Canada is located at 1008 Rangeview Road, Mississauga, ON, L5E 1H3. Phone (416) 232-0522, Fax (416) 232-1365. Our US warehouse (shipping only - call us first for pickup instructions - 1-800-524-7517) is located at 4392 Broadway, Depew, NY, 14043.
Customer Care/Business Hours
Our store hours are Monday to Friday from 9:00 am to 5:00pm and Saturdays 9:00 am to 1:00 pm Eastern Time. Please note we are currently closed on Saturdays due to Covid-19. Our Website is open 24/7.
Return / Refund / Cancellation Policy
A Product Return Number is required for all merchandise being returned. Merchandise must be unused, in its original packaging and returned with a receipt within 30 days of purchase. Full credit will be issued when the return is due to our error. A restocking charge may apply to merchandise not shipped in error. Please, no returns on videos, CD’s, books, plans, single fasteners, or cut goods. Concealed freight damage should be reported to the freight carrier immediately. Merchandise may also be returned to our Toronto store, or our shipping location in Depew, NY., accompanied by the receipt. A product return number may be obtained by calling 1-800-524-7517 or 416-232-0522
Order Tracking
When we invoice and ship your order you will get an email with all the shipment tracking information & Invoice enclosed. Orders are billed when the order ships. Orders may also be tracked by logging into your account and click on the Order Status button in the Services Box. You may also track your order by calling us at (800) 524-7517 or (416) 232-0522 or emailing us at sales@noahsmarine.com
Shipping Information
All shipments are made FOB Toronto, ON, or Depew, NY. Standard method of shipment is Purolator, UPS, FedEx. USPS or Canada Post will be used upon request. Large items may go common carrier. Guaranteed delivery is the responsibility of the carrier and may be subject to severe weather conditions.
Shipping Charges
If actual shipping costs exceed the online freight quote you will be notified before being charged. Our shipping department is thoroughly experienced at finding the least expensive, most dependable method of shipment. If you would like a freight quotation or have any questions regarding charges please call 800-524-7517.
Frequently Asked Questions
Click on the Help button above, or if you have any further questions about our prices, policies, or procedures, you can mail us at tech@noahsmarine.com
Product Warranty
Because Noah's cannot control how its products will be used, it makes no warranties, either expressed or implied, including no warranties of merchantability and fitness for purpose intended. Noah's will not be liable for incidental or consequential damages.
Online Orders
If you have any questions about our prices, policies, or procedures, we recommend you to contact us at orders@noahsmarine.com
Suggestion
If you have any suggestions about improving our Online shop, please email us at suggestions@noahsmarine.com
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